Questra Frequently Asked Questions
Are you a UK business?
Yes we are proud to be a UK company, your delivery will be shipped from our warehouse in the UK
How long is the delivery?
We ship on a next day service with DPD however this service cannot always be guaranteed and will mostly require a signature. You will receiving tracking information
Does the sizing come up well?
Please do refer to our size chart, however fabrics can vary slightly so please refer to the individual item description for any notes on sizing that may be relevant.
We are aiming to do our part and help reduce environmental impact.
Our packaging used is non plastic to avoid waste. We use recycled paper for our tags.
We even have a new recycled yarn which is being used in one of our new ranges.
For pre-loved clothing, most charities will accept used clothing even if not suitable for resale the fabrics will be still be used in recycling.